FAQ

At Joule-Electric, we provide a wide range of solutions as part of our Comprehensive Electrical Services. These include troubleshooting, panel upgrades, safety inspections, surge protection, and more. Explore our Service Areas for availability near you. In addition, we handle complex installations, dedicated circuit setups, surge protection, lighting installations, and safety inspections. Moreover, our team takes pride in ensuring every project meets the highest safety and efficiency standards. As a result, we guarantee your home’s electrical system complies with all local codes. For peace of mind, you can verify our credentials here.

Scheduling an appointment with Joule-Electric is simple. You can call us at 703-965-4770, email us at [email protected], or fill out the contact form on our website. Additionally, we respond promptly to confirm the details. We’ll work with your schedule to find a convenient time for the service. Our goal is to make the scheduling process seamless and hassle-free.

Joule-Electric is committed to providing clarity and transparency in all we do. Below, you’ll find answers to some of the most frequently asked questions about electrical services, including safety, repairs, installations, and more. For any additional questions, please don’t hesitate to contact us.—we’re always happy to assist and confirm whether your location is within our service coverage.

For further verification of our licensing and professionalism, you can view our credentials on the Virginia DPOR License Lookup.

Our standard pricing starts at $100, which includes diagnosing electrical issues such as lights not working, outlets losing power, or breakers tripping. During this service, we will identify the problem and explain the issue to you. If repairs are needed, we’ll then provide clear pricing for any additional work before moving forward.

For larger projects—such as panel upgrades, dedicated circuits, or custom lighting installations—pricing may vary depending on the scope and complexity of the work. However, we always value transparency, so you can trust us to provide detailed quotes upfront. Simply share your project details with us, and we’ll guide you through the next steps!

When working with a new customer, we begin by having a detailed conversation to fully understand your specific needs and the project’s requirements. Next, after gathering the necessary information, we provide an upfront quote to ensure full transparency before starting any work.

On the scheduled service day, we arrive on time and fully prepared. In addition, we focus on delivering high-quality work while prioritizing safety, compliance, and professionalism. During this phase, we maintain clear communication to keep you informed about progress and any updates.

Once the work is complete, we perform a walkthrough with you. Specifically, this step ensures everything meets your expectations and allows us to address any questions you may have. Finally, our goal is not just to finish the job but to provide an experience that builds trust and confidence in our work.

For more details on our services and the areas we cover, visit our Service Areas page.

Joule-Electric is founded on professionalism, expertise, and exceptional customer care. We handle every project with precision and prioritize safety to ensure all work meets the highest standards and complies with local codes.

Transparency is at the heart of what we do. For example, our $69 dispatch fee is applied directly to the total project cost, providing customers with a straightforward and stress-free experience. Additionally, we prioritize clear communication from start to finish. As a result, every detail is addressed, and all questions are answered.

By delivering high-quality workmanship and focusing on exceptional customer satisfaction, As a result Joule-Electric has earned the trust of homeowners seeking reliable residential electrical solutions.

At Joule-Electric, we offer a one-year warranty on all parts and labor to ensure your peace of mind. This warranty covers workmanship or parts-related issues within the first year. Any concerns that arise during this period will be addressed promptly and at no extra cost to you.

Moreover, our goal is to provide lasting peace of mind long after the project is complete. By focusing on reliability and customer satisfaction, we ensure every service meets your expectations for quality and safety.

If you have any concerns, rest assured that our team is ready to resolve them quickly and professionally. Because of this, your trust in our services remains our top priority. For more information or to schedule a consultation, contact us today!